RETURN & REFUND POLICY
Effective Date: June 2026
Welcome to Bloom & Blush. We value your trust and strive to provide
premium skincare and beauty products that meet the highest quality
standards. Please read this Return & Refund Policy carefully before
making a purchase.
1. RETURN ELIGIBILITY
At Bloom & Blush, customer satisfaction is important to us. You may
request a return if:
• You received a damaged product during delivery.
• You received a product different from the one you ordered.
• The product was defective or leaked upon delivery.
To be eligible for a return:
• The return request must be made within 48 hours of delivery.
• The product must be unused, unopened, and in its original packaging.
• The product seal, labels, and packaging must remain intact.
2. NON-RETURNABLE PRODUCTS
For hygiene and safety reasons, the following items are not eligible
for return:
• Opened skincare or cosmetic products
• Used beauty products
• Products purchased during special sales, promotional offers, or
discounted campaigns
• Gift cards or promotional products
• Products damaged due to misuse, mishandling, or improper storage
by the customer
3. HOW TO REQUEST A RETURN
To request a return, please email our support team with the following
details:
• Order ID
• Product Name
• Reason for Return
• Clear photos and/or videos of the damaged, defective, or incorrect
product
Support Email: bloomandblushmarketing@gmail.com
Our team will review your request within 24–48 business hours and
provide further instructions.
4. REFUND POLICY
Once the returned product is received and inspected:
• Approved refunds will be processed within 5–7 business days.
• Refunds will be issued to the original payment method used during
checkout.
• Depending on your bank or payment provider, the refunded amount may
take additional time to reflect in your account.
5. EXCHANGE POLICY
We offer replacements or exchanges only in the following cases:
• Damaged product received
• Incorrect product delivered
• Manufacturing defect detected
All exchange requests are subject to product availability.
6. ORDER CANCELLATION
• Orders may be cancelled only before they are dispatched.
• Once an order has been shipped, it cannot be cancelled.
• Refunds for cancelled prepaid orders will be processed within
5 business days.
7. RETURN SHIPPING
• If a return is approved due to an error on our part, return shipping
charges will be borne by Bloom & Blush.
• If a return is requested due to customer preference or reasons not
attributable to Bloom & Blush, shipping charges may not be refundable.
8. CONTACT US
For any assistance regarding returns, refunds, or exchanges, please
contact us:
Bloom & Blush Support
Email: bloomandblushmarketing@gmail.com
Phone: +91 90563 36665
IMPORTANT NOTE
Bloom & Blush reserves the right to reject any return or refund request
if the product does not meet the eligibility conditions outlined in
this policy.
Thank you for shopping with Bloom & Blush — your trusted beauty and
skincare destination.